Privacy Policy
Last Updated: September 15, 2026
Claricove respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how information may be collected, used, disclosed, and protected when you visit our website, communicate with us, or use online features associated with our website.
This Privacy Policy applies primarily to information collected through the Claricove website. Information collected as part of psychological evaluation or other healthcare services may be subject to additional privacy protections, including applicable federal and state healthcare privacy laws and Claricove's Notice of Privacy Practices.
1. Information We May Collect
Depending on how you interact with our website, we may collect information that you voluntarily provide, including:
Name
Email address
Telephone number
Date of birth
Contact information
Appointment and scheduling information
Information submitted through website or scheduling forms
Payment-related information
Communications you send to Claricove
Other information you voluntarily provide
We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device information, pages visited, referring website, and general website usage information.
2. Health and Evaluation Information
Because Claricove provides psychological evaluation services, you may provide information related to your health, mental health, symptoms, medical history, developmental history, medications, or other sensitive information during the evaluation process.
Information collected as part of an evaluation may constitute protected health information (“PHI”) when applicable and will be handled in accordance with applicable privacy and healthcare laws and Claricove's clinical privacy policies.
Please avoid submitting detailed medical or mental health information through general website contact forms or standard email unless specifically instructed to do so.
3. How We Use Information
We may use information collected through the website to:
Respond to questions and inquiries
Schedule and manage appointments
Communicate about evaluation services
Process or facilitate payments
Provide information about Claricove's services
Operate, maintain, and improve our website
Maintain the security and functionality of our systems
Comply with applicable legal and regulatory requirements
Perform other functions reasonably necessary to operate Claricove
We will not use information collected through our website in a manner inconsistent with this Privacy Policy or applicable law.
4. Payment and Financing Information
Claricove may use third-party payment processors to process payments. We generally do not directly store complete credit or debit card information submitted through third-party payment systems.
When available, clients may also have the option to use third-party financing or installment-payment providers, such as Klarna or Affirm.
If you choose to use a third-party payment or financing provider, the information you provide to that company is subject to its own privacy policy and terms. Claricove does not control how those independent companies collect, use, or maintain information provided directly to them.
5. Scheduling and Other Third-Party Services
Claricove may use third-party platforms to provide website hosting, scheduling, payment processing, telehealth, assessment administration, electronic forms, communications, or other operational services.
These providers may receive information necessary to perform services on our behalf. Where required, Claricove takes reasonable steps to work with service providers that maintain appropriate privacy and security protections.
Third-party websites and services may also maintain their own privacy policies and terms.
6. Cookies and Website Analytics
Our website and third-party website providers may use cookies and similar technologies to operate the website, remember preferences, understand website traffic, and evaluate how visitors interact with the site.
Depending on our website configuration, analytics or similar technologies may collect information such as browser type, device information, IP address, referring pages, and interactions with website content.
You may be able to limit or disable certain cookies through your browser or available website cookie settings. Disabling cookies may affect the functionality of some portions of the website.
7. Advertising and Tracking Technologies
Claricove does not intentionally disclose protected health information for targeted advertising in violation of applicable law.
We recognize that information relating to an individual's interest in healthcare services can be sensitive. Claricove seeks to use website analytics, advertising, and tracking technologies in a manner consistent with applicable privacy requirements.
Our use of these technologies may change over time, and this Privacy Policy may be updated accordingly.
8. How We May Share Information
We may share personal information when reasonably necessary with service providers that help us operate our website or business, such as website hosting, scheduling, payment processing, communications, information technology, or other administrative services.
We may also disclose information:
When required by law, court order, subpoena, or other lawful process
When necessary to protect the rights, safety, or security of Claricove or others
In connection with a business reorganization, merger, acquisition, or similar transaction, subject to applicable law
With your authorization or at your direction
As otherwise permitted or required by law
We do not sell protected health information.
9. Email and Electronic Communications
Email and other electronic communications may not always be completely secure.
Please do not use general email or website contact forms for emergencies or to send highly sensitive health information unless specifically directed to do so.
If you are experiencing an emergency, call 911 or go to the nearest emergency department. For a mental health crisis, you may call or text 988 to reach the Suicide & Crisis Lifeline.
10. Data Security
Claricove uses reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or loss.
However, no website, electronic transmission, or data-storage system can be guaranteed to be completely secure. We therefore cannot guarantee the absolute security of information transmitted electronically.
11. Data Retention
We may retain personal information for as long as reasonably necessary to fulfill the purposes for which it was collected, meet operational requirements, comply with legal and professional obligations, resolve disputes, and enforce applicable agreements.
Clinical records and information related to psychological evaluation services may be subject to separate record-retention requirements.
12. Children's Privacy
Claricove does not knowingly collect personal information through the general website from children under 13 without appropriate parental or legal guardian involvement.
When Claricove provides evaluation services to minors, information is collected and maintained in accordance with applicable consent, authorization, privacy, and healthcare requirements.
13. Your Privacy Choices
Depending on applicable law and the type of information involved, you may have rights regarding your personal information.
You may contact Claricove to ask questions about information you have provided through the website or to request that certain information be corrected or updated.
Rights concerning protected health information maintained as part of healthcare services may be described separately in Claricove's Notice of Privacy Practices.
14. Third-Party Links
Our website may contain links to websites or services operated by third parties.
Claricove is not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review the privacy policies of websites and services you choose to use.
15. Changes to This Privacy Policy
Claricove may update this Privacy Policy periodically to reflect changes in our services, technology, business practices, or legal requirements.
When this policy is updated, the “Last Updated” date at the top of this page will be revised.
16. Contact Us
If you have questions about this Privacy Policy or Claricove's privacy practices, please contact:
Claricove
Email: hello@claricove.com